Terms of service

 

Welcome to www.fleurdelis.co.in. This website is owned and operated by LA FLEUR DE LIS LLP, a company registered in India. By accessing or using our website, you agree to be bound by the following Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to all the terms and conditions, you may not access or use any part of the website.

1. Overview

These Terms govern your use of our website and the purchase of products offered by LA FLEUR DE LIS LLP (“we,” “our,” “us”). The Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.

2. Eligibility

By using this site, you represent that:

  • You are at least the age of majority in your jurisdiction, or
  • You have given us your consent to allow any of your minor dependents to use this site.

3. Products & Services

All products and services displayed on this site are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. Product descriptions, images, pricing, and availability are subject to change without notice.

While we make every effort to ensure that all details are accurate, we do not warrant that the product descriptions, colors, or other content on the site are error-free or complete.

4. Orders and Payments

By placing an order through our site, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to:

  • Refuse or cancel any order placed with us
  • Limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors

All prices are listed in INR (₹) unless otherwise stated. We accept various modes of payment via secure third-party gateways. In case of a failed transaction or payment error, please contact your financial provider and notify us.

5. Shipping & Delivery

We offer shipping both within India and internationally. Delivery timelines and shipping policies are detailed on our Shipping Policy page. For overseas shipments, duties or local taxes may apply at the recipient’s end and are not included in the price paid on our website.

6. Returns, Cancellations & Refunds

Our return and refund policy is outlined in our Return & Refund Policy. Cancellations must be made within 24 hours of placing the order and are subject to our Cancellation Policy. Custom, made-to-order, or perishable items are non-returnable and non-refundable unless damaged or incorrect.

7. Intellectual Property

All content on this website, including logos, text, graphics, images, designs, and product photography, is the intellectual property of LA FLEUR DE LIS LLP and protected under applicable laws. Any use, reproduction, or distribution without express written permission is strictly prohibited.

8. Third-Party Services

We may use third-party tools or services to enhance our website experience. These services operate under their own terms and privacy policies, and we are not responsible for any issues arising from their use.

9. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose
  • To solicit others to perform or participate in unlawful acts
  • To violate any international, federal, or local laws
  • To infringe upon our intellectual property or the rights of others
  • To upload or transmit malicious code or interfere with site functionality

Violation of any of these provisions may result in termination of your use of the site.

10. Limitation of Liability

To the maximum extent permitted by law, LA FLEUR DE LIS LLP shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the site or any products procured through it.

11. Indemnification

You agree to indemnify, defend, and hold harmless LA FLEUR DE LIS LLP, its partners, officers, directors, agents, and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

12. Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

13. Changes to Terms

We reserve the right to modify, update, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Continued use of the site after changes constitutes your acceptance of those changes.

14. Contact Information

For any questions or concerns about these Terms, please contact:

LA FLEUR DE LIS LLP
C-10, Block C, Sector 85
Noida – 201304, Uttar Pradesh, India
Email: support@fleurdelis.co.in
Phone: +91 8744 877 877 / +91 8744 899 899

Effective Date: 05 August 2025